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Maintenance

Scheduled Service Interruption Notice for prod7

Jul 31 at 06:00am UTC  –  Jul 31 at 08:06am UTC
Affected services
Prod7 VMM
Prod7 Gateway
Prod7 Node

Resolved
Jul 31 at 08:06am UTC

The maintenance work on prod7 is now finished. If you experience any problems with your CVMs on prod7, please open a ticket on the phala cloud website.

Created
Jul 31 at 06:00am UTC

We have scheduled a maintenance window for our prod7 environment due to a data center migration by our infrastructure partner.

Expected Impact:
Service interruptions of up to 6 hours during the migration
Exact maintenance date and time will be announced at least 2 weeks prior

Recommended Action:
Users may proactively migrate their CVMs to other production environments before the scheduled maintenance to avoid potential service disruption.

Next Steps:
We will provide the specific maintenance schedule and detailed instructions once confirmed by our data center partner.

For questions or assistance with CVM migration, please contact our support team.

We apologize for any inconvenience and appreciate your understanding.