Incidents reported on status page for Phala Cloud https://status.phala.network/ https://d1lppblt9t2x15.cloudfront.net/logos/fab6a88943f455bc6854dfe80c94f921.png https://status.phala.network/ en https://status.phala.network/ Mon, 18 Aug 2025 13:46:40 +0000 https://status.phala.network/#4d759a080cf7320eae9884ad4f59bf16ec77bfa20f331528a0c4e214f9e76d6d Prod2 Gateway recovered https://status.phala.network/ Mon, 18 Aug 2025 13:40:58 +0000 https://status.phala.network/#4d759a080cf7320eae9884ad4f59bf16ec77bfa20f331528a0c4e214f9e76d6d Prod2 Gateway went down https://status.phala.network/ Mon, 18 Aug 2025 13:36:51 +0000 https://status.phala.network/#45f4711417265d8bb8de45c7df90e0ed720228a23982129e7b8d31c59fc586d7 Prod2 Gateway recovered https://status.phala.network/ Mon, 18 Aug 2025 13:02:02 +0000 https://status.phala.network/#45f4711417265d8bb8de45c7df90e0ed720228a23982129e7b8d31c59fc586d7 Prod2 Gateway went down https://status.phala.network/ Tue, 12 Aug 2025 06:27:25 +0000 https://status.phala.network/#3ccefd5bf63fdbe5ab627f5c83f9c3c90fe8ac776bcd6805e91540bbed283053 Phala Cloud API recovered https://status.phala.network/ Tue, 12 Aug 2025 05:44:28 +0000 https://status.phala.network/#3ccefd5bf63fdbe5ab627f5c83f9c3c90fe8ac776bcd6805e91540bbed283053 Phala Cloud API went down https://status.phala.network/ Tue, 12 Aug 2025 00:53:39 +0000 https://status.phala.network/#353a095e836df0314ec7091ca8223f4d1dd42775294096b9b0b257cb65d71174 Prod2 Gateway recovered https://status.phala.network/ Tue, 12 Aug 2025 00:26:32 +0000 https://status.phala.network/#353a095e836df0314ec7091ca8223f4d1dd42775294096b9b0b257cb65d71174 Prod2 Gateway went down https://status.phala.network/incident/612966 Thu, 31 Jul 2025 08:06:16 -0000 https://status.phala.network/incident/612966#738264f47f35a092340e078e5ca5871624c3480c1fd5e653c5ff72738d1f80ee Maintenance completed https://status.phala.network/incident/612966 Thu, 31 Jul 2025 08:06:16 -0000 https://status.phala.network/incident/612966#738264f47f35a092340e078e5ca5871624c3480c1fd5e653c5ff72738d1f80ee Maintenance completed https://status.phala.network/incident/612966 Thu, 31 Jul 2025 08:06:16 -0000 https://status.phala.network/incident/612966#738264f47f35a092340e078e5ca5871624c3480c1fd5e653c5ff72738d1f80ee Maintenance completed https://status.phala.network/ Thu, 31 Jul 2025 07:48:13 +0000 https://status.phala.network/#8bc76759a19bea6a57662473b36b7e43397260da3d3ea605a6efa5c5fefc9331 Prod7 Gateway recovered https://status.phala.network/ Thu, 31 Jul 2025 07:47:55 +0000 https://status.phala.network/#1e113748f6edfe547061ccf447c37fee3f2abeb3b369ee2537b67750f4619872 Prod7 VMM recovered https://status.phala.network/ Thu, 31 Jul 2025 07:47:16 +0000 https://status.phala.network/#d39c0fc128fb53bb05058c9925c4dbbc0de4a0562eb9afb81747cdb32fb3fdfa Prod7 Node recovered https://status.phala.network/ Thu, 31 Jul 2025 07:41:15 +0000 https://status.phala.network/#d39c0fc128fb53bb05058c9925c4dbbc0de4a0562eb9afb81747cdb32fb3fdfa Prod7 Node went down https://status.phala.network/ Thu, 31 Jul 2025 06:06:12 +0000 https://status.phala.network/#8bc76759a19bea6a57662473b36b7e43397260da3d3ea605a6efa5c5fefc9331 Prod7 Gateway went down https://status.phala.network/ Thu, 31 Jul 2025 06:05:54 +0000 https://status.phala.network/#1e113748f6edfe547061ccf447c37fee3f2abeb3b369ee2537b67750f4619872 Prod7 VMM went down https://status.phala.network/incident/612966 Thu, 31 Jul 2025 06:00:00 -0000 https://status.phala.network/incident/612966#e0b4531534409ef9812acbd09598d380a58c113b27704fdb365cb368ccc6770a We have scheduled a maintenance window for our prod7 environment due to a data center migration by our infrastructure partner. Expected Impact: Service interruptions of up to 6 hours during the migration Exact maintenance date and time will be announced at least 2 weeks prior Recommended Action: Users may proactively migrate their CVMs to other production environments before the scheduled maintenance to avoid potential service disruption. Next Steps: We will provide the specific maintenance schedule and detailed instructions once confirmed by our data center partner. For questions or assistance with CVM migration, please contact our support team. We apologize for any inconvenience and appreciate your understanding. https://status.phala.network/incident/612966 Thu, 31 Jul 2025 06:00:00 -0000 https://status.phala.network/incident/612966#e0b4531534409ef9812acbd09598d380a58c113b27704fdb365cb368ccc6770a We have scheduled a maintenance window for our prod7 environment due to a data center migration by our infrastructure partner. Expected Impact: Service interruptions of up to 6 hours during the migration Exact maintenance date and time will be announced at least 2 weeks prior Recommended Action: Users may proactively migrate their CVMs to other production environments before the scheduled maintenance to avoid potential service disruption. Next Steps: We will provide the specific maintenance schedule and detailed instructions once confirmed by our data center partner. For questions or assistance with CVM migration, please contact our support team. We apologize for any inconvenience and appreciate your understanding. https://status.phala.network/incident/612966 Thu, 31 Jul 2025 06:00:00 -0000 https://status.phala.network/incident/612966#e0b4531534409ef9812acbd09598d380a58c113b27704fdb365cb368ccc6770a We have scheduled a maintenance window for our prod7 environment due to a data center migration by our infrastructure partner. Expected Impact: Service interruptions of up to 6 hours during the migration Exact maintenance date and time will be announced at least 2 weeks prior Recommended Action: Users may proactively migrate their CVMs to other production environments before the scheduled maintenance to avoid potential service disruption. Next Steps: We will provide the specific maintenance schedule and detailed instructions once confirmed by our data center partner. For questions or assistance with CVM migration, please contact our support team. We apologize for any inconvenience and appreciate your understanding. https://status.phala.network/incident/612966 Thu, 31 Jul 2025 06:00:00 -0000 https://status.phala.network/incident/612966#e0b4531534409ef9812acbd09598d380a58c113b27704fdb365cb368ccc6770a We have scheduled a maintenance window for our prod7 environment due to a data center migration by our infrastructure partner. Expected Impact: Service interruptions of up to 6 hours during the migration Exact maintenance date and time will be announced at least 2 weeks prior Recommended Action: Users may proactively migrate their CVMs to other production environments before the scheduled maintenance to avoid potential service disruption. Next Steps: We will provide the specific maintenance schedule and detailed instructions once confirmed by our data center partner. For questions or assistance with CVM migration, please contact our support team. We apologize for any inconvenience and appreciate your understanding. https://status.phala.network/incident/612966 Thu, 31 Jul 2025 06:00:00 -0000 https://status.phala.network/incident/612966#e0b4531534409ef9812acbd09598d380a58c113b27704fdb365cb368ccc6770a We have scheduled a maintenance window for our prod7 environment due to a data center migration by our infrastructure partner. Expected Impact: Service interruptions of up to 6 hours during the migration Exact maintenance date and time will be announced at least 2 weeks prior Recommended Action: Users may proactively migrate their CVMs to other production environments before the scheduled maintenance to avoid potential service disruption. Next Steps: We will provide the specific maintenance schedule and detailed instructions once confirmed by our data center partner. For questions or assistance with CVM migration, please contact our support team. We apologize for any inconvenience and appreciate your understanding. https://status.phala.network/incident/612966 Thu, 31 Jul 2025 06:00:00 -0000 https://status.phala.network/incident/612966#e0b4531534409ef9812acbd09598d380a58c113b27704fdb365cb368ccc6770a We have scheduled a maintenance window for our prod7 environment due to a data center migration by our infrastructure partner. Expected Impact: Service interruptions of up to 6 hours during the migration Exact maintenance date and time will be announced at least 2 weeks prior Recommended Action: Users may proactively migrate their CVMs to other production environments before the scheduled maintenance to avoid potential service disruption. Next Steps: We will provide the specific maintenance schedule and detailed instructions once confirmed by our data center partner. For questions or assistance with CVM migration, please contact our support team. We apologize for any inconvenience and appreciate your understanding. https://status.phala.network/ Sun, 13 Jul 2025 02:11:38 +0000 https://status.phala.network/#bc2dfe75b9bf206b62e56ee789e6cc038cd9a354f289480ea69b9ded6b925332 Prod5 Gateway recovered https://status.phala.network/ Sun, 13 Jul 2025 01:11:38 +0000 https://status.phala.network/#bc2dfe75b9bf206b62e56ee789e6cc038cd9a354f289480ea69b9ded6b925332 Prod5 Gateway went down https://status.phala.network/incident/611645 Mon, 30 Jun 2025 09:44:00 -0000 https://status.phala.network/incident/611645#b73e17b84334318b711583ba058b1a8b638b60bdc0b8af6d2dfe033db450609d We’re back! prod5 should be up and running. Thanks for bearing with us. https://status.phala.network/incident/611645 Mon, 30 Jun 2025 09:44:00 -0000 https://status.phala.network/incident/611645#b73e17b84334318b711583ba058b1a8b638b60bdc0b8af6d2dfe033db450609d We’re back! prod5 should be up and running. Thanks for bearing with us. https://status.phala.network/incident/611645 Mon, 30 Jun 2025 09:44:00 -0000 https://status.phala.network/incident/611645#b73e17b84334318b711583ba058b1a8b638b60bdc0b8af6d2dfe033db450609d We’re back! prod5 should be up and running. Thanks for bearing with us. https://status.phala.network/ Mon, 30 Jun 2025 08:54:11 +0000 https://status.phala.network/#d98ed56aa18b06ef6a658a32e8baa23f8310e0675baa582ee6519d580179764d Prod5 VMM recovered https://status.phala.network/ Mon, 30 Jun 2025 08:27:20 +0000 https://status.phala.network/#7e8b432ce3917914c3dcc0277ad35525bc0eb9d48cfe2ce57bcaab732abc6cbd Prod5 Gateway recovered https://status.phala.network/ Mon, 30 Jun 2025 08:25:20 +0000 https://status.phala.network/#2c34bb51b007f73a39c7db80664be916c4ddfad665a591913066112f29412e9f Prod5 Node recovered https://status.phala.network/ Mon, 30 Jun 2025 08:19:50 +0000 https://status.phala.network/#2c34bb51b007f73a39c7db80664be916c4ddfad665a591913066112f29412e9f Prod5 Node went down https://status.phala.network/ Mon, 30 Jun 2025 08:18:50 +0000 https://status.phala.network/#7e8b432ce3917914c3dcc0277ad35525bc0eb9d48cfe2ce57bcaab732abc6cbd Prod5 Gateway went down https://status.phala.network/ Mon, 30 Jun 2025 08:18:42 +0000 https://status.phala.network/#d98ed56aa18b06ef6a658a32e8baa23f8310e0675baa582ee6519d580179764d Prod5 VMM went down https://status.phala.network/ Wed, 18 Jun 2025 14:18:23 +0000 https://status.phala.network/#eff6bbf1353e90bfe03fda3662c4d9f42beebff57eea537744091aaad6a73084 Prod6 VMM recovered https://status.phala.network/ Wed, 18 Jun 2025 14:16:56 +0000 https://status.phala.network/#eff6bbf1353e90bfe03fda3662c4d9f42beebff57eea537744091aaad6a73084 Prod6 VMM went down https://status.phala.network/incident/605196 Wed, 18 Jun 2025 14:05:00 -0000 https://status.phala.network/incident/605196#f91d7561c154b591066b34c9e47c7b8bf8cb13b3edaf4e21bbacaabdf1ab636a A regular component update and maintenance on all nodes. The uptime will be affected because the health check endpoints have been updated. https://status.phala.network/incident/605196 Wed, 18 Jun 2025 14:05:00 -0000 https://status.phala.network/incident/605196#f91d7561c154b591066b34c9e47c7b8bf8cb13b3edaf4e21bbacaabdf1ab636a A regular component update and maintenance on all nodes. The uptime will be affected because the health check endpoints have been updated. https://status.phala.network/incident/605196 Wed, 18 Jun 2025 14:05:00 -0000 https://status.phala.network/incident/605196#f91d7561c154b591066b34c9e47c7b8bf8cb13b3edaf4e21bbacaabdf1ab636a A regular component update and maintenance on all nodes. The uptime will be affected because the health check endpoints have been updated. https://status.phala.network/incident/605196 Wed, 18 Jun 2025 14:05:00 -0000 https://status.phala.network/incident/605196#f91d7561c154b591066b34c9e47c7b8bf8cb13b3edaf4e21bbacaabdf1ab636a A regular component update and maintenance on all nodes. The uptime will be affected because the health check endpoints have been updated. https://status.phala.network/incident/605196 Wed, 18 Jun 2025 14:05:00 -0000 https://status.phala.network/incident/605196#f91d7561c154b591066b34c9e47c7b8bf8cb13b3edaf4e21bbacaabdf1ab636a A regular component update and maintenance on all nodes. The uptime will be affected because the health check endpoints have been updated. https://status.phala.network/incident/605196 Wed, 18 Jun 2025 14:05:00 -0000 https://status.phala.network/incident/605196#f91d7561c154b591066b34c9e47c7b8bf8cb13b3edaf4e21bbacaabdf1ab636a A regular component update and maintenance on all nodes. The uptime will be affected because the health check endpoints have been updated. https://status.phala.network/ Wed, 18 Jun 2025 14:04:24 +0000 https://status.phala.network/#34004be975177cb52abda4e2c3b4d2ce417acc999bbbcd23abca17fb8a5c9607 Prod2 VMM recovered https://status.phala.network/ Wed, 18 Jun 2025 12:17:15 +0000 https://status.phala.network/#34004be975177cb52abda4e2c3b4d2ce417acc999bbbcd23abca17fb8a5c9607 Prod2 VMM went down https://status.phala.network/ Wed, 18 Jun 2025 09:58:01 +0000 https://status.phala.network/#b2b0d4bd5f8afad198d3212024032745fccc092fdf54208dcd6879b40308f312 Prod4 VMM recovered https://status.phala.network/ Wed, 18 Jun 2025 09:55:01 +0000 https://status.phala.network/#b2b0d4bd5f8afad198d3212024032745fccc092fdf54208dcd6879b40308f312 Prod4 VMM went down https://status.phala.network/ Wed, 18 Jun 2025 08:47:18 +0000 https://status.phala.network/#7e0c88275ded41636564516bffa534d428f2a4d03aef97e470608fc5b6098258 Prod2 Gateway recovered https://status.phala.network/ Wed, 18 Jun 2025 08:44:18 +0000 https://status.phala.network/#7e0c88275ded41636564516bffa534d428f2a4d03aef97e470608fc5b6098258 Prod2 Gateway went down https://status.phala.network/ Sat, 07 Jun 2025 03:33:09 +0000 https://status.phala.network/#f3088811df8dbac0eff40b246e76be107f10f5a9cf79f783c4cac71b48d78466 Prod4 KMS recovered https://status.phala.network/ Sat, 07 Jun 2025 03:27:06 +0000 https://status.phala.network/#f3088811df8dbac0eff40b246e76be107f10f5a9cf79f783c4cac71b48d78466 Prod4 KMS went down https://status.phala.network/ Sat, 07 Jun 2025 01:35:17 +0000 https://status.phala.network/#b7140d7fa294cce1cf801996ae7ab30badc1bc41f003b273d6f924e496537f3c Prod4 VMM recovered https://status.phala.network/ Sat, 07 Jun 2025 01:32:17 +0000 https://status.phala.network/#b7140d7fa294cce1cf801996ae7ab30badc1bc41f003b273d6f924e496537f3c Prod4 VMM went down https://status.phala.network/ Sat, 07 Jun 2025 00:48:07 +0000 https://status.phala.network/#5f39128af66f3a98cea28f44c7191a04b5474d9f6560eaaf319866ef6bb0d4f2 Prod4 KMS recovered https://status.phala.network/ Sat, 07 Jun 2025 00:47:19 +0000 https://status.phala.network/#6b9feddd0fc7ec0fd240f942aae2d6db47ca30ead3d9a808f097f5dac5e0937c Prod4 VMM recovered https://status.phala.network/ Sat, 07 Jun 2025 00:42:08 +0000 https://status.phala.network/#5f39128af66f3a98cea28f44c7191a04b5474d9f6560eaaf319866ef6bb0d4f2 Prod4 KMS went down https://status.phala.network/ Sat, 07 Jun 2025 00:41:17 +0000 https://status.phala.network/#6b9feddd0fc7ec0fd240f942aae2d6db47ca30ead3d9a808f097f5dac5e0937c Prod4 VMM went down